Record Subscriber Numbers and What They Mean for Telkom
Telkom, South Africa’s third‑largest mobile operator, posted a striking 13.4% increase in its mobile subscriber base for the financial year that ended on 31 March 2025. The company now serves 23.2 million customers – almost three million more than a year ago. This surge makes the past twelve months one of the strongest performance periods the firm has recorded recently.
The bulk of the growth came from prepaid users, who jumped 15.4%. Those numbers show the continuing appetite for affordable, no‑contract connectivity across the country, especially in regions where post‑paid plans remain out of reach for many households. Even more impressive was the rise in mobile data subscribers – they rose 19.5% to reach 15.2 million, which now makes up 65.7% of all Telkom mobile customers.
CEO Serame Taukobong called the mobile side "the star of the consumer business" and highlighted that the company kept its average revenue per user (ARPU) steady at R60 (just over $3). That stability, paired with a 10.2% lift in mobile service revenue, helped lift the whole group’s turnover by 3.3% year‑on‑year.
How Telkom Powered the Growth: Pricing, Data Focus, and Infrastructure
Telkom’s strategy revolves around making data cheap and plentiful. By tweaking pricing models, the firm attracted a wave of new users in non‑metro areas where demand for cost‑effective connectivity is strongest. Mobile data revenue reflected that approach, climbing 12.3% to R16.065 billion.
Infrastructure investments are also part of the story. Openserve – Telkom’s wholesale arm – is busy laying down new terrestrial and undersea cable routes in partnership with global players such as Google. Recent projects include a direct link between South Africa, Angola and Brazil, a move that promises faster international bandwidth and better service quality for end‑users.
The first‑quarter trading update for 2025 reinforced the upward trend. Mobile data subscribers surged by an even larger 27.5% to 17.2 million, now representing 72.1% of the total subscriber pool. Mobile service revenue kept growing too, up 7.8% for the quarter.
Recognition from the market adds a nice feather to Telkom’s cap. The firm was named the Best Mobile Provider in South Africa in the 2024 Ask Afrika Orange Index, a testament to its "Possible Begins Here" brand positioning and growing customer loyalty.
Financial health mirrors the operational gains. At the consumer level, EBITDA jumped 36.0% to R5.567 billion and the EBITDA margin rose by 4.5 percentage points to 20.0%. Group‑wide, EBITDA rose 25.1% to R11.8 billion, while free cash flow exploded by 555.2% to R2.8 billion.
- Telkom mobile subscriber growth: 23.2 million (13.4% YoY)
- Prepaid users: +15.4% year‑on‑year
- Mobile data users: 15.2 million (19.5% increase)
- Mobile data revenue: R16.065 billion (+12.3%)
- Q1 2025 data users: 17.2 million (+27.5%)
All signs point to a telecom landscape where data is king, and Telkom is playing its cards well. With a solid subscriber base, steady ARPU, and a growing network of cables that link South Africa to the globe, the company appears set to keep its momentum well into the next fiscal year.
6 Comments
Write a comment
More Articles
Stevie Wonder Honored with Ghanaian Citizenship for Cultural Contributions
American musical legend Stevie Wonder has been granted honorary citizenship by Ghana. This prestigious recognition celebrates his profound impact on music and his dedication to promoting African heritage globally. Ghana's government acknowledges his influence and contributions, enhancing his legacy as a global cultural icon.
Kaizer Chiefs Announce Nasreddine Nabi as New Head Coach Ahead of Upcoming Season
Kaizer Chiefs have officially announced Nasreddine Nabi as their new head coach on July 7, 2024. The club expressed excitement about welcoming Nabi to their team, a move anticipated after reports earlier indicated he had signed an agreement. This appointment is a notable step for the Chiefs as they gear up for the new season.
FC Barcelona vs Getafe: Matchday Preview and Predicted Lineup Set for La Liga Showdown
FC Barcelona is gearing up for their 7th La Liga match against Getafe on 25th September at Estadi Olimpic. Despite injuries to key players, the team aims to extend their winning streak. With favorable odds, Barcelona is keen to secure full points at home, bolstered by a probable lineup including young talents and seasoned stars.
ankur Singh
September 25, 2025 AT 21:06So Telkom finally decided to actually *do* something with their mobile arm???!!! The numbers look shiny, but are they just a circus trick???!!! Prepaid spikes are nothing but a desperate grab for cash from the bottom‑of‑the‑pyramid, and the data boom is just a cheap‑data‑dump that will collapse when consumers start paying attention to quality!!!
Don't forget the ARPU is still a measly R60 – that's basically a joke in this market!!!